Setting up Tagrain App for Android

Setting up Tagrain App for Android

Powerful and easy-to-use POS solution Tagrain’s goal is to streamline daily transactions, drive customer acquisition, increase average order size, and   maximize profits of small retails.

The Tagrain Web Register App is the Tagrain App for Android. It's been specially designed for small retailers to help them with hassle free sales, expand business and maximize profits. This guide will walk you through the process of setting up your Tagrain App for Android on your Android powered device.

To learn how to use Tagrain App for Android, please refer to this article.

Minimum System Requirements

For the best Tagrain App for Android experience, you'll need a tablet powered by Android that is at least:
  1. Released from 2017 onwards
  2. Capable of running Android 8.1 or later
These minimum requirements have been laid because older Tablets running an older version of Android may be sluggish and may miss out on some of the essential features required for the Tagrain App for Android.

Before starting

Before you begin setting up and using your Tagrain App for Android, you will need to set up your Tagrain store. This includes your account configuration and adding your product portfolio. However, the Tagrain team strongly recommends doing this on a Mac or PC for optimal experience. You may refer to our Tagrain Setup Checklist to complete the steps required.

Only administrators and managers will be able to set up and configure the Tagrain App for Android. If you are a cashier, please get in touch with your manager or administrator.

Logging In

Tap on the Tagrain app shortcut placed on the Home Screen.
Enter your Tagrain store name, username/email, password. 


Select the POS register from the register list.


Tap on the “Open Register” button to begin selling.


Click the below links to know more about
Activating your Tagrain account using the Tagrain App for Android
Using the Tagrain App for Android

Set up Barcode Scanners

You can use the Tablet’s camera app for scanning a barcode. 
Tap on the barcode symbol on the product search bar and then position the Tablet’s camera over the barcode to scan. Tagrain will automatically add the product to the Sell Screen. 
Socket Bluetooth Barcode Scanner

Set up Receipt Printing

Tagrain App for Android allows you to set up different printers for your store. This enables you to print receipts from multiple Tablets. For example, this may be useful for printing a sale receipt.

Set up your Printer Hardware

Tagrain App for Android supports a variety of printers. Below is the list including and not limited to these printers: 

TM-T90 - Epson
TM-T88IV - Epson
EY023AA - HP
SRP 350 Plus - Samsung
RP-500 - Partner Tech
TSP 700 - Star Micronics

In order to set up your receipt printer with your Android Tablet, you'll first need to ensure that you have all the peripherals needed.

Cables:

You will need a power cable for the printer and an ethernet cable to plug the printer in to your internet router. If you don't already have an ethernet cable ask your printer supplier to include one when you buy the printer or pick one up from your local electronics store.

Receipt Rolls:

Make sure you've got some 80mm receipt rolls ready to go. To load your receipt, roll open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.

Cash Drawer (Optional):

You may also wish to set up your cash drawer at the same time, to do this you'll need a specialized cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.

Set up your Receipt preferences

Receipt Template

A receipt template is the typical end-of-sale receipt. This will be the default receipt template assigned to the register currently in use on Register.
 
To create and manage receipt templates, you must use the web application on Mac or PC.
Refer to our Setting up your Receipt Templates guide to learn how.

Set up a Cash Drawer

Tagrain App for Android allows you to set up a cash drawer, if you're using the App with a non-handheld printer. It supports any cash drawer that can connect to your receipt printer using an RJ12 cable. The cash drawer connects to your receipt printer and is triggered to open when you complete a cash sale, and the receipt is printed by the printer. 

An administrator or a manager has the privileges to manually open a cash drawer.

You can configure one cash drawer per receipt printer.
  1. Tap the Menu button to open the sidebar menu
  2. Tap Settings and select Hardware
  3. Select the printer you want to attach the cash drawer
  4. Plug the RJ12 connector cable from the cash drawer into the receipt printer
  5. On the printer settings page, select the printer
  6. Toggle the Cash drawer enabled setting to On
  7. Repeat this for each cash drawer attached to each printer.
You must have at least ONE receipt printer with a cash drawer enabled to be able to open the cash drawer in the App.

Set up payments

All the payment types that you may have set up in your store via the web application are available on the Tagrain App for Android. However, only some integrated payment methods are available. These are:
  1. Cayan Payment
  2. Mswipe Payment
For more information about Tagrain's integrated payment types, refer to our Integrated Payments Setup guide.


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