Customer Orders and Delivery Management Plugin
Can I edit or remove a delivery method?
Yes, you can edit or remove a delivery method. Once the delivery details whether it is Home Delivery or Store Pickup has been captured the Add Delivery option changes to Modify Delivery option. Clicking on the Modify Delivery option allows you to ...
What are the different fulfilment stages?
A transaction in Tagrain can fall under any one of the following category types. Completed: This is a complete sale. A transaction has this status when the transaction is a simple sale without any delivery or pickup options. Delivery Pending: This is ...
Can I generate a report on collection and delivery?
Yes, you can generate a report on collection and delivery. Collection and Delivery Orders Report is used to monitor the status of all orders that are either delivered or pending delivery or pending store pickup. To be able to use this feature, you ...
What is the difference between Order Refund and Order Cancellation?
A Refund sale order can be raised only for products that have been delivered whereas a Cancelled sale order is raised for products which are yet to be delivered.
What is the impact of store pickup or delivery on inventory?
When you subscribe to and activate the Customer Orders and Delivery Management plugin, the cashier can then mark an order for either Pickup or Delivery. A transaction marked as “Pickup” or “Delivery” will have the following impact on inventory: ...
Can I set the order for Pickup or Delivery?
Yes, you can set the order for pickup or delivery in Tagrain. When you subscribe to and activate the Customer Orders and Delivery Management plugin, two new settings - Enable Collect from Store and/or Enable Ship from Store get unlocked under Global ...
How long will my Customer Order and Delivery Management plugin data be kept after deactivation?
As long as the date on which you clicked the ‘deactivate’ button is BEFORE the current subscription renewal date, the data pertaining to the Customer Order and Delivery Management plugin will be retained. After that the data pertaining to this plugin ...
Can I activate the Customer Order and Delivery Management plugin again?
Yes, you can always choose to reactivate the Customer Order and Delivery Management plugin. However, there are 2 possible scenarios here. Scenario 1: Your reactivation date is BEFORE the end of your current billing cycle. In this case, you just need ...
How to activate the Customer Order and Delivery Management plugin?
You can activate the Customer Order and Delivery Management plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. From the Plugins Screen: If you are coming from ...
Will the Customer Order and Delivery Management plugin deactivation affect my existing subscription?
Yes, deactivating the Customer Order and Delivery Management plugin will reduce your subscription amount for your next billing cycle. The reduction in amount will depend upon your choice of edition, number of plugin licences, and the billing cycle ...
What happens to the data after the Customer Order and Delivery Management plugin is deactivated?
The Customer Order and Delivery Management plugin can be deactivated from the Purchase Subscription screen. Once a plugin is deactivated all the features and functionality that were added to the application upon plugin activation are removed. ...
How to deactivate the Customer Order and Delivery Management plugin?
The Customer Order and Delivery Management plugin can be deactivated from the Purchase Subscription screen. You can approach this screen either for the Plugins Screen by navigating to Home > Plugins or from the Manage Account Section when upgrading ...
Can I deactivate the Customer Order and Delivery Management plugin?
Yes, you can always deactivate the Customer Order and Delivery Management plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins ...
Does the Customer Order and Delivery Management plugin affect my existing data?
The Customer Order and Delivery Management plugin is a software module that seamlessly integrates with Tagrain and allows you to extend the capabilities of your existing Tagrain edition. It will only complement your existing data, by adding new ...
How can I subscribe to the Customer Order and Delivery Management plugin ?
You can subscribe to the Customer Order and Delivery Management plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. From Plugins Screen: If you are coming from ...