Scan and Pay Plugin
Will the Windcave Payment Processor plugin deactivation affect my existing subscription?
Deactivating a plugin would generally reduce your subscription amount for your next billing cycle. The reduction in amount will depend upon your choice of edition, number of plugin licences, and the billing cycle that you have opted for. However, ...
What happens to the data after the Windcave Payment Processor plugin is deactivated?
The Windcave Payment Processor plugin can be deactivated from the Purchase Subscription screen. Once the plugin is deactivated all the features and functionality that were added to the application upon plugin activation are removed. The data ...
How to deactivate the Windcave Payment Processor Plugin?
Yes, you can always deactivate the Windcave Payment Processor plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins screen, you ...
How to collect payments using Windcave?
Tagrain allows you to collect credit and debit card payments via Windcave by adding Windcave as a Payment Type. Available in multiple countries including the USA, Canada, and Great Britain, Windcave Payment Processor Plugin allows you to accept ...
How to activate the Windcave Payment Processor Plugin?
You can activate the Windcave Payment Processor plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins screen, you need to click ...
How long will my Windcave Payment Processor plugin data be kept after deactivation?
The Windcave Payment Processor plugin data which typically comprises the reference numbers and auth numbers for the credit card transactions done when the plugin was active, is retained for reporting purposes. This data ( reference numbers and auth ...
How can I subscribe to the Windcave Payment Processor plugin?
You can subscribe to the Windcave Payment Processor Integration plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins screen, ...
Does the Windcave Payment Processor Plugin affect my existing data in Tagrain?
The Windcave Payment Processor Integration plugin is a software module that when integrated with Tagrain allows you to complement your existing data, by adding new features and functionality to your existing Tagrain installation. This plugin allows ...
Can I void a Payment made via Windcave?
Yes, you can void credit and debit card payments collected using Windcave. You can only void a Windcave payment in case a part payment was made.
Can I use multiple credit/debit cards to collect payment using the Windcave gateway?
Yes, Your customer can pay for a sale transaction using multiple credit or debit cards. For each credit or debit card used, a payment authorisation request will be sent to the Windcave Device mapped to your POS register. This is because for Windcave ...
Can I refund where the original sale was made using multiple credit/debit cards?
Yes, you can refund a sale transaction where the payment was made using multiple credit or debit cards. Since the payment was made using 2 separate credit cards, the application will prompt the cashier to specify the card to which the refund amount ...
Can I deactivate the Windcave Payment Processor Integration plugin?
Yes, you can always deactivate the Windcave Payment Processor Integration plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins ...
Can I activate the Windcave Payment Processor Plugin again?
Yes. You can always choose to reactivate the Windcave Payment Processor plugin. However, there are 2 possible scenarios here. Scenario 1: Your reactivation date is BEFORE the end of your current billing cycle. In this case, you just need to put a ...
Can I see the total value of the items ordered?
Yes, you can see the total value of the products ordered on the My Cart screen. You can tap on the View Cart popup that appears in the footer section or alternatively tap directly on the Cart icon in the top right corner of the landing page to open ...
Do I have to pay an extra amount in order to generate a QR code?
The Scan and Pay Plugin is license based. This means the amount you pay depends on the number of QR Codes that you generate for your Store(s). So if you intend to expand your retail business and add new stores, you will have to pay an extra amount ...
What product types can be ordered online using the scan and pay plugin?
The Scan and Pay Plugin Scan and Pay Plugin is a software module that when subscribed to and activated allows customers to use their smartphones to scan a QR code to place an order from within a retail store. Scanning a QR code opens a mobile ...
What all product types can I order using the scan and pay plugin?
The Scan and Pay Plugin Scan and Pay Plugin is a software module that when subscribed to and activated allows customers to use their smartphones to scan a QR code to place an order from within a retail store. Scanning a QR code opens a mobile ...
How will I know if a new order has been placed?
When a new Table Order is placed, you will see a pop up for the new order in the notification section on the Web Register. A corresponding entry for the new order is recorded under Recent Sales as a Suspended Transaction. Plugins in Tagrain are ...
Can I place multiple orders from the same store?
Yes, you can place multiple orders from the same table. Each order reflects as a separate suspended transaction under Recent Sales. Upon order fulfillment, when you click the [...] under the Action column and select Bill Table # all the suspended ...
Does a user require special permission to work with the scan and pay plugin?
No. To be able to use the Scan and Order plugin features you do not require any special permission or priviledge. If you have access to the Web Register, you are good. You can always navigate to Home > Setup > User Management > Roles to check the ...
How long will my Scan and Pay plugin data be kept after deactivation?
As long as the date on which you clicked the ‘deactivate’ button is BEFORE the current subscription renewal date, the data pertaining to a plugin is retained. At the start of the next billing cycle, this data is purged from the application. There ...
Can I activate the Scan and Pay plugin again?
Yes. You can always choose to reactivate the Scan and Pay plugin. However, there are 2 possible scenarios here. Scenario 1: Your reactivation date is BEFORE the end of your current billing cycle. In this case, you just need to put a tick on the ...
How to activate the Scan and Pay plugin?
You can subscribe to and activate the Scan and Pay plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins screen, you need to ...
Will the Scan and Pay plugin deactivation affect my existing subscription?
Deactivating a plugin would generally reduce your subscription amount for your next billing cycle. The reduction in amount will depend Billing frequency - Annual or Monthly Subscription price of the selected plugin Number of stores in your ...
What happens to the data after the Scan and Pay plugin is deactivated?
The Scan and Pay plugin can be deactivated from the Purchase Subscription screen. Once the plugin is deactivated all the features and functionality that were added to the application upon plugin activation are removed. However, the data pertaining to ...
Can I deactivate the Scan and Pay plugin?
Yes, you can always deactivate the Scan and Pay plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins Screen or from the Manage Account Section. If you are coming from the Plugins screen, you need to click ...
Does the Scan and Pay plugin affect my existing data?
The Scan and Pay plugin is a software module that when integrated with Tagrain allows you to complement your existing data, by allowing customers to use their smartphones to scan a QR code to place an order from within a retail store. Scanning a QR ...
How can I subscribe to the Scan and Pay plugin?
You can subscribe to the Scan and Pay plugin from the Purchase Subscription screen. You can approach this screen either for the Plugins screen or from the Manage Account section. If you are coming from the Plugins screen, you need to click on the ...